Privacy Policy


(ai sensi del Regolamento UE 679/2016 e del D.Lgs 196/2003 e

Pursuant to EU Regulation 2016/679 of the European Parliament and of the Council, of 27 April 2016 (abbreviated to GDPR) and of Legislative Decree 196/2003 and subsequent amendments, relating to the protection of personal data, we inform you that:
the Data Controller of the data provided by the Customer is Serafico s.r.l., with registered office at Strada Provinciale 120, 28 58100 Grosseto | LIVORNO, tax code and VAT number n. 01054650534 (hereinafter referred to as "the Owner").


Personal data are processed in full compliance with EU Regulation 679/2016 and with Legislative Decree 196/2003 and subsequent amendments.
Purpose of the processing. All the data provided by the Customer (or "the interested party") will be used for the sole purpose of following up on his requests or for the execution of a contract of which the interested party is a party and may be disclosed to third parties only in the case in where this is necessary for this purpose, or with the explicit consent of the interested party.

Treatment. The data will be processed by personnel appointed by the Data Controller with procedures, technical and IT tools suitable for protecting the confidentiality and security of the Customer's data and consists in their collection, registration, organization, storage, consultation, processing, modification, selection, extraction, comparison, use, interconnection, blocking, communication, dissemination, cancellation, destruction of the same including the combination of two or more of the aforementioned activities.

Strict operating procedures and adequate technical and organizational security measures are applied to prevent any unauthorized access, modification, deletion or transmission of such personal information.


Retention period. These data will be kept for the time strictly necessary to provide the Customer with the requested services and will in any case be deleted following the Customer's request, without prejudice to further storage obligations provided for by law. From the moment of termination of the contract and / or the expiry of the legal terms provided for the retention of data, these will be destroyed in such a way as not to make it possible to reconstruct the data.

The criterion for determining the applicable retention period is to keep the personal information covered by this information for the time:

necessary for its purpose;
necessary for carrying out the commercial relationship with the user;
accepted by the user;
required by law.


The data provided by the interested party, with specific consent pursuant to art. 7 of EU Regulation 679/2016, for marketing purposes will be kept for a period of 2 years, as per the Provision of the Guarantor of 24 February 2005. At the end of this period, unless the consent is renewed, the data will be deleted.

The data provided by the interested party, with specific consent pursuant to art. 7 of EU Regulation 679/2016, in the context of the "contacts" page or relating to the collection of spontaneous applications, will be kept for a period of 5 years, a term deemed appropriate in relation to the purpose of this processing and the type of structure. At the end of this period, the renewal of consent will be requested, failing which the data will be deleted.

The data may be transferred within the European Union, where the Data Controller or its suppliers are based or have their own servers. The data will not be transferred outside the European Union


Rights of the interested party. The interested party has the right, at any time, to exercise towards the Data Controller:
the right of access (Article 15 of the GDPR); the right to request the correction of data concerning him (Article 16 of the GDPR); the right to obtain the cancellation of their data (Article 17 of the GDPR); the right to obtain the limitation of processing (Article 18 of the GDPR); the right to object to processing (Article 21 of the GDPR) and the right to data portability (Article 20 of the GDPR).
In case of rectification or cancellation or limitation of the data, the Data Controller will communicate the changes to the recipients to whom the data are transmitted (Article 19 of the GDPR).
The interested party also has the right not to be subjected to any automated processing that produces legal effects concerning him or that significantly affects his person in a similar way (Article 22 of the GDPR).


In any case, the interested party may contact the Guarantor Authority or the Judicial Authority.
The contact details of the Data Controller are as follows: name, is Serafico s.r.l., with registered office Strada Provinciale 120, 28 58100 Grosseto | LIVORNO VAT number 01054650534

Information updated on 4 June 2018



During the consultation of our web pages it is possible that information and personal data are collected through the voluntary compilation of forms present therein; in this case the interested party must first read the information for the processing of data associated with such treatment and consent to its management by our company, in the manner indicated in the same information.
To provide more information or facilitate user navigation, it is possible that links to other sites not created by us (eg search engines, suppliers of connected solutions, etc.) may be hosted on our web pages. The data processing policies applied by these sites are not under our control and the protections provided by this information note do not extend to them; our company assumes no responsibility for the personal data that may be collected there.
It is also possible to access the Site without the user being asked to provide any personal data.
However, the computer systems and software used to operate the Site acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols, by means of the action of files stored temporarily. or permanent on your hard-disk (cd. Cookies) and thanks to the use of other software components downloaded or activated during navigation.
This information is not collected to be associated with identified interested parties, but also by their very nature could, through processing or associations, allow the identification of the user.
This category includes the IP addresses of the computers used by users who connect to the Site, the URL of the requested resources, the time of the request, the size of the file obtained in response, etc.
These data are used only to obtain anonymous statistical information on the use of the Site (such as, in particular, the number of accesses), to check its correct functioning, to speed up, improve or customize the level of service to users and are deleted immediately afterwards. processing.
The provision of data is optional; any refusal to provide such data, blocking cookies or other software components may make it impossible for us to send the requested information and / or a not entirely correct functionality of the site.

The data collected will be processed exclusively by the company personnel in charge of this and will not be transferred or communicated to other subjects.
The data could be used to ascertain responsibility in the event of hypothetical computer crimes against the Site or to third parties: except for this possibility, the data on web contacts are not currently stored permanently.
The Data Controller is Serafico s.r.l., with registered office in Strada Provinciale 120, 28 58100 Grosseto | LIVORNO. To exercise your rights listed above, you can contact the telephone number +39 366 6426162 or the e-mail address

Detailed information on the use of cookies and consent to their use
Cookies are short fragments of text (letters and / or numbers) that allow the web server to store information on the client (the browser) to be reused during the same visit to the site (session cookies) or later, even at a distance of days (persistent cookies). Cookies are stored, according to user preferences, by the single browser on the specific device used (computer, tablet, smartphone). Similar technologies can be used to collect information on user behavior and use of services.
In the remainder of this document we will refer to cookies and all similar technologies by simply using the term "cookie".


Types of cookies
Based on the characteristics and use of cookies we can distinguish different categories:
Strictly necessary cookies. These are cookies that are essential for the proper functioning of our site and are used to manage login and access to the site's reserved functions, in general to speed up, improve or customize the level of service to users. The duration of cookies is either strictly limited to the work session (when the browser is closed they are deleted), or of a longer duration, aimed at recognizing the visitor's computer. Their deactivation can compromise the use of the services accessible from login, while the public part of the site remains normally usable.
Analysis and performance cookies. These cookies are used to collect and analyze traffic and use of the site anonymously. These cookies, even without identifying the user, allow, for example, to detect if the same user returns to connect at different times. They also allow you to monitor the system and improve its performance and usability. The deactivation of these cookies can be performed without any loss of functionality.
Profiling cookies. These are permanent cookies used to identify (anonymously or not) user preferences and improve their browsing experience, in order to send advertising messages in line with the preferences expressed by the user while surfing the net.

Third party cookies.
By visiting a website you may receive cookies from both the visited site ("owner") and from sites managed by other organizations ("third parties"). An example is represented by the presence of "social plugins" (eg Facebook, Twitter, Google+) aimed at sharing content on social networks. The presence of these plugins involves the transmission of cookies to and from all sites managed by third parties. The management of the information collected by "third parties" is governed by the relevant information to which reference should be made.
Cookie management
The user can decide whether or not to accept cookies using the settings on his browser.
Attention: the total or partial disabling of technical cookies can compromise the use of the site features reserved for registered users. On the contrary, the usability of public content is also possible by completely disabling cookies.
Disabling "third party" cookies does not affect browsing in any way. The setting can be defined specifically for different websites and web applications. In addition, the best browsers allow you to define different settings for "proprietary" and "third party" cookies.

As an example, with Google Chrome click the wrench in the upper right corner and select “Settings”. At this point select 'Show advanced settings' (“Under the hood”) and change the Privacy settings.
Internet Explorer: